Shipping policy
Shipping Policy
bstlibrary.shop. The following terms and conditions constitute our Shipping Policy.
1. Shipment Processing Time
-
All orders are processed within 1 to 2 business days (Monday – Friday).
-
Order Cut-off Time: 5:00 PM (GMT). Orders placed after 5:00 PM will be processed on the following business day.
-
Orders are not processed or dispatched on Sundays or during public holidays.
-
If we experience a high volume of orders, shipments may be slightly delayed. Please allow additional transit days for delivery.
2. Shipping Rates & Delivery Estimates
| Shipping Method | Destination | Estimated Transit Time | Total Delivery Time | Cost |
| Standard Shipping |
United States (All 50 states)
|
5 – 6 business days |
6 – 8 business days
|
Free ($0.00)
|
3. Shipping Destinations
4. Shipment Confirmation & Order Tracking
-
You will receive a Shipment Confirmation email once your order has dispatched containing your carrier tracking number(s).
-
The tracking number will become active within 24–48 hours of dispatch.
5. Order Cancellations & Address Corrections
-
If you need to change your shipping address or cancel your order, please contact us immediately at contact@bstlibrary.shop.
-
Once an order has entered processing or has been dispatched, we cannot cancel or update the shipping address.
6. Damaged, Defective, or Lost Shipments
-
Bapst Library is committed to your complete satisfaction. If you receive an order that is damaged or if your order does not arrive within the expected timeframe, please reach out to us at contact@bstlibrary.shop with your order number and photo evidence (if applicable).
-
We will investigate with the carrier and provide a replacement or a full refund promptly.
7. Contact Information
-
Store Name: Bapst Library
-
Website: https://bstlibrary.shop
-
Email: contact@bstlibrary.shop
-
Phone: +16175523200
-
Address: 140 Commonwealth Ave, 140, Alexandria Massachusetts 22301, United States
-
Support Hours:
-
Monday – Friday: 8:00 AM – 8:00 PM (GMT)
-
Saturday: 10:00 AM – 4:00 PM (GMT)
-
Sunday: Closed
-
-
Response Time: Within 24 hours on business days.