Privacy policy

Privacy Policy

Effective Date: November 5, 2026

Last Updated: November 5, 2026

At BST Library https://bstlibrary.shop, we value your trust and are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website or place an order, we collect certain personal information necessary to fulfill your request:

  • Order & Customer Information: Full name, billing address, shipping address, payment confirmation details, email address, and phone number.

  • Device & Usage Data: IP address, browser type, time zone, operating system, pages viewed, and referral URLs collected automatically via standard cookies and log files.

2. How We Use Your Information

We collect and process your information for the following legitimate business purposes:

  • Order Fulfillment: Processing payments, arranging shipment, and sending order confirmation and tracking notices.

  • Customer Support: Responding to inquiries, order status requests, and managing returns or refunds.

  • Risk & Fraud Prevention: Screening orders for potential risk, fraud, or policy violations.

  • Website Optimization: Analyzing how customers browse and interact with our store to improve performance.

3. Payment Processing & Data Security

  • All payments are securely processed through industry-standard, PCI-DSS compliant third-party payment gateways (e.g., Stripe, PayPal).

  • BST Library never stores, views, or retains your complete credit or debit card numbers on our servers.

  • We utilize Secure Sockets Layer (SSL) 256-bit encryption technology across our entire website to protect your personal information during transmission.

4. Sharing Your Personal Information

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third-party service providers who assist us in operating our business:

  • Shipping Carriers: To deliver your orders to your provided address.

  • Payment Providers: To authorize and complete financial transactions.

  • Legal Compliance: If required by law, court order, or to protect our legal rights.

5. Cookies

Our site uses cookies to remember your shopping cart items, recognize your device on return visits, and analyze site traffic. You can adjust your browser settings to refuse cookies, though certain store features may not function properly as a result.

6. Your Rights

Under applicable privacy regulations (including consumer rights for US shoppers):

  • You have the right to request access to the personal data we hold about you.

  • You may request that your personal information be corrected, updated, or deleted.

  • To exercise these rights, please email us directly at contact@bstlibrary.shop.

7. Contact Us

For questions about our privacy practices, please contact our team:

  • Store Name: BST Library

  • Website: https://bstlibrary.shop

  • Email: contact@bstlibrary.shop

  • Phone: +16175523200

  • Business Address: 140 Commonwealth Ave, 140, Alexandria Massachusetts 22301, United States

  • Customer Support Hours:

    • Monday – Friday: 8:00 AM – 8:00 PM (GMT)

    • Saturday: 10:00 AM – 4:00 PM (GMT)

    • Sunday: Closed

  • Response Time: Within 24 hours on business days.